If you'd like to cancel the My Diabetes subscription that was purchased via App Store, please follow these steps:
- First, make sure you're signed in to the correct Apple ID account on your Apple device.
- Go to the Settings app of your Apple device (not the My Diabetes app).
- Click your name at the very top of the window.
- Tap Subscriptions.
- Find My Diabetes subscription, then tap Cancel subscription, and then Confirm.
If you don't see your subscription there, it could be that you've purchased it on our website. In this case, please follow the instructions in this article.